Front Desk position in busy medical/surgical practice needs outgoing, intelligent, and professional individual. This office is very fast-paced, We are a patient-focused, so we place a premium on excellent communication and interpersonal skills.
Skills and Qualifications:
- Fluency in Vietnamese and/or Chinese
- Strong organizational abilities, attention to detail and accuracy
- Must have strong communication skills with good grammar
- Must have 1 year medical office experience, ophthalmology preferred
- Must have experience with INSURANCE VERIFICATION/AUTHORIZATIONS
- Ability to juggle shifting priorities and be able to work under pressure
- Must be comfortable working independently with minimal direction, as well as in teams
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Duties include but not limited to:
* Answer incoming calls professionally, and interact with patients.
* Maintain surgical/appointment schedule for surgeons.
* Communicate with patients about: surgery and office services, financial requirements, insurance requirements and surgical consents
* Providing administrative support for doctors when needed
* Obtaining insurance authorizations/verifications
We offer competitive salary, benefits, excellent working conditions
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Face masks, hand hygiene, plastic barriers, face shields. Careful sanitization after every patient
Experience:
- ophthalmology practice: 1 year (Preferred)
- medical front reception: 1 year (Required)
Language:
- Vietnamese or Chinese (Preferred)
Work Location: In person
